FAQs

WINES

Our wines are made from grapes grown and picked by hand on the estate, in our own winery.

We do not use animal products to filter or fine, so our wines are vegetarian and vegan friendly. 

DELIVERY

Please allow a little time for delivery, up to 5 days. 

Any selection of single bottles can be purchased but, please note, purchases under £150 are subject to a £10 packaging and delivery charge. Delivery to a single mainland address in England or Wales is free of charge for all orders of £150 or more. Reasonable delivery instructions can be added to your order during checkout.

For other addresses within the UK, please get in touch to discuss delivery options, prices and timescales on +44 1798 815196 or info@nutbournevineyards.com

We do not currently offer delivery to addresses outside of the UK.

COLLECTION 

We are currently open from Monday to Friday, 11am to 4pm, for orders to be collected from the vineyard cellar door. 

From Easter Weekend we will be open from Tuesday to Saturday, 10am - 5pm.

GIFT MESSAGING

A personal gift message can be included with your online order - simply add it to the 'Notes' section during checkout.

Our orders include a delivery slip listing the items that have been purchased, but this does not include prices.

CANCELLATION POLICY
 
Bookings for picnics, events, tours and experiences are confirmed once the required deposit or payment has been made. Every booking is for a specific date and we reserve the space for you. Please ring us if you are not able to attend. 

Cancellation or Postponement of a booking will be subject to the following charges:
  • Cancellation or Postponement at more than 4 weeks notice - 10% of the expected total charge
  • Cancellation or Postponement  at between 4 and 1 weeks notice - 50% of the expected total charge
  • Cancellation or Postponement  at less than 1 week notice - 100% of the expected total charge
NB. These Terms do not apply to major events with full catering and marques such as Weddings. Please see separate Terms & Conditions prior to booking.
Our Tours and Events take place regardless of the weather conditions. Please dress appropriately for an outdoor experience.

If we are out pruning or picking when you call, please do leave us a message and we will get back to you.